S E C U R I T Y 30 OUT OF 30
F A I R N E S S 40 OUT OF 60
C O N V E N I E N C E 10 OUT OF 10
Prime Casino is a very interesting casino due to the kind of games offered in the database, and withdrawal conditions good for players not seeking to earn big jackpots! The wagering conditions being on Bonus + Deposit are however a big downside of PrimeCasino.
S E C U R I T Y
A G E : 8 Year 12 OUT OF / 12
L I C E N C E : MGA, UGC 18 OUT OF / 18
S U P P O R T : 4 OUT OF / 4
G A M E S : 4 OUT OF / 4
D E P O S I T S : 2 OUT OF / 2
At Betcare, our main concern is the well-being of the players as well as the fairness of each online casino. For that reason, we thoroughly analysed the Terms & Conditions of each online casino and extracted what we call Abusive Terms or Abusive Clauses.
Abusive Terms are extracts of the Terms & Conditions of each and every online casino which we think are abusive and not fair towards the player. We can distinguish many different possibilities for a clause to be considered abusive on an online casino - Hidden Clause, Unclear Wagering Requirements on bonuses, Harsh Restrictions on Withdrawals and so on.
This section has been made to help both the online casino to improve its services, and the players to know exactly what to expect on each online casino and to avoid scams.
Unless stated otherwise in the promotion offer, Bonuses (including winnings from Free Spins) given with a deposit offer carry a wagering requirement of thirty (30) times the total amount, e.g. If you deposit £10 and obtain a £10 bonus, you would have to wager 30 times the aggregate amount, in this case being £20 (deposit + bonus). If a Bonus (including winnings from Free Spins) is not awarded as a part of a deposit offer Or if the total bonus amount (from bonuses and Free Spins winnings) is greater than the deposit amount made to claim the offer, the offer will carry a wagering requirement of sixty (60) times on the bonus amount only.
This key information is not made clear enough to the player when arriving on PrimeCasino page. This can lead to misunderstandings. As we already calculated the exact wagering requirement in our algortihm, the penalty is not heavy, but it still remains an Abusive Clause. Additionally, it makes the Wagering Requirement way to high.
We have 3 different types of wagering that we apply to our bonuses. Unless otherwise stated the bonus has standard wagering terms. Games that are included within the below wagering groups count towards the wagering requirements of a bonus: Standard wagering: bets placed in any game except Slots and Scratch games do not count towards the wagering requirements. Mixed wagering: 10% of bets placed in non-Slots or Scratch games count towards your wagering requirements. Special Mixed wagering: 50% of bets placed in non-Slots and Scratch games count towards your wagering requirements. Special Mixed wagering is only available on special occasions and to players of certain statuses.
When offering a bonus, Casinos usually have the same wagering requirements for all games. The Bonuses are used as a Marketing Technique to bring players on the casino, and it is unfair not to allow them to wager their bonus on every game without showing it clearly. Hiding the real percentage for some games in the Terms & Conditions multiplies de facto the wagering requirements stipulated. There is a lack of clarity on that subject. In this example with PrimeCasino, you have several possibilities. If you decide to bet on Scratch cards for instance, you will need to multiply your wagering requirements by 10 as it only counts for 10%. In this exact case, 35x wagering requirement multiplied by 10 = Wagering requirements of 350 on Scratch cards for instance for Prime casino.
Unless otherwise stated you have up to 24 hours to meet the wagering requirements for Free Bonuses (non-deposit bonus, refer a friend, free spins received for free) before the bonus and any winnings are removed.
We think 24 hours is an extremely short period of time for a player to be able to meet all the wagering requirements on PrimeCasino. Furthermore, this key information is not made clear enough to the player when arriving on the casino page. This can lead to misunderstandings.
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Prime Casino was launched in 2010 by Primegaming. As other casinos from the Prime Family, Prime Casino is regulated by the Malta Gaming Authority. Prime Casino is a Vegas-style casino with a strong green and Egyptian theme. Prime Casino's game portfolio isn't a large one but has got all the basic games including slots, cards and table games.
Just as their selection of games Prime Casino's promotions program is quite limited. Despite their lack of bonuses and promotions, Prime Casino offers an easy-to-access VIP program where every player starts in level bronze from their first game.
PrimeCasino offers 24/7 support to their customers through live chat or via email. However, outside working ours just an English-speaking team will be answering your questions. In terms of withdrawals, Prime Casino allows minimum withdrawals of €10 and maximum withdrawals of €10000.
Overall, Prime Casino isn't a spectacular online gambling destination but rather a regular casino, offering some popular games and a VIP program. Before you embark on a gambling adventure at PrimeCasino read the review below to have a bigger picture of what exactly you'll find there.
Prime Casino offers a bit of everything to satisfy every taste. If not a huge selection of games, they offer the basic categories including, slots, and video slots for the more adventurous players. At Prime Casino you can also find a selection of card and table games such as European, American and French Roulette; Blackjack, Baccarat, and Punto Blanco.
Since PrimeCasino claims to be a Vegas-inspired casino it is not a surprise that there is a Live Dealer section where you can enjoy a live casino experience by playing your favourite card games. The majority of games at PrimeCasino are powered by Amaya Gaming, Net Entertainment, NextGen Gaming, and SkillOnNet. Even though you won't find an endless list of games at Prime Casino you will definitely find some of the most popular games designed by the leaders of the market.
One cool feature offered at Prime Casino is that of a complete 3D live casino experience where you will certainly be entertained. Whether you are playing Roulette or Blackjack Prime Casino has designed a state-of-the-art live experience to make you feel the fantasy of a luxurious place.
PrimeCasino allows payments through a number of different methods namely, Visa, Visa Debit, Visa Electron, Skrill, WebMoney, Speedcard, Neteller, and Bank Wire Transfer. Withdrawals times may vary according to the method used. Keep in mind that Prime Casino allows minimal withdrawals of €10 and maximal withdrawals of €10000. Payouts at this online casino are processed within 24 hours.
Prime Casino welcomes a number of different deposit methods such as Visa, Mastercard, Maestro, Ukash, Paypal, Neteller, Paysafecard, CashU, EcoPayz WebMoney, Swiff among others. Be aware that deposit methods may vary according to your place of residence.
PrimeCasino puts an experienced team at your service to offer you 24/7 assistance. You can contact the team through a 24/7 live chat where a multilingual member of staff will answer your questions. Keep in mind that outside office hours just an English-speaking team will be available. Besides using the live chat, you can also contact customer support via email.
As It has been mentioned before PrimeCasino doesn't offer an attractive package of bonuses and promotions which clearly make them stay behind in the online gambling world. Despite their lack of promotions, there is a VIP program at which we will have a closer look.
The welcome bonus at PrimeCasino does not include a matching bonus as we are used to finding in most online casinos. Instead, what they offer to new sign-ups is a package of 100 free spins on their game "Book of Death" and that's pretty much it! Be aware that before withdrawing any winnings wagering requirements of 30x apply.
Prime Casino offers a friendly VIP system of which you are part of as soon as you start playing. Every player starts in level Bronze, the more points a player accumulates the faster they climb up in the VIP system. Prime Casino features 6 different VIP levels: Bronze, Silver, Gold, Platinum, Diamond and Red Diamond. Once you have reached the executive levels (Platinum, Diamond and Red Diamond) the benefits will increase, not only will you get more bonuses on your money but also tickets to exciting events.
To conclude, Prime Casino offers some of the most popular games on the net, including video slots and table games. However, the choice of games is limited as are their promotions. PrimeCasino offers a safe environment to play and a support team to look after your every need. Before making Prime Casino your online gambling destination, make sure to check our list of