We have agreements with partner casinos. We are earning a small fee paid by the online casino for each player we’re bringing on their platform. In return, they commit to respect their Terms and Conditions and provide a reliable, honest and friendly service for the client. We offer them a pledge of quality thanks to our partnership.
This type of bonus, pretty common on the Web, is pretty simple to understand. For example, in this case, this means that 200% of the amount of your 1st deposit will be added to your balance. Let’s take an example, with a first deposit of 100 Euros. In that case, your balance would be 300 euros.
The most common problem Betcare will need to deal with comes from casinos not complying with their own Terms & Conditions. Even if we only choose trusting casinos to be our partners, everyone can do a mistake.
No, the insurance is only valid for some selected casinos we tested for you and which we consider reliable. If one of our partner does not comply with its Terms & Conditions, and if you subscribed to Betcare for this casino, we will either manage to get the casino to refund you, or we will reimburse you ourselves.
Our team of lawyers went thoroughly through the T&C for each casino. We have the power to force them to pay if you have respected all their Terms & Conditions. All the casinos know our reputation and the negative impact they could suffer from if they are losing their partnership with us.
Instead of asking players to pay for this insurance, we have developed partnerships with some selected casinos because they know our insurance reassures the players and will attract them on their platform. We basically offer them a pledge of quality. And we offer the players with a certain degree of security. It is a win-win situation!
To be able to help you out in the best way possible, we need to know your whole history with the casino. We would not be able to help you for something which happened with the casino in the past that you would not have mentioned. To avoid this type of problem, you are insured with Betcare from the moment you register with one of our partner casinos.
In addition, Betcare being free, we are only earning our commissions from each new player subscribing to a casino partner.
If you have respected the casino’s Terms & Conditions and you still cannot find an agreement with them despite several attempts, you can contact us and lodge a claim on the following page: [INSERT LINK]. But it is imperative that you try to solve the problem with the casino before contacting us.